When the worst has passed, it is tempting to breathe a sigh of relief, and return to business as usual. This misses an important opportunity – to learn, and make sure the same thing will never happen again.

We can help you learn from a crisis:

  • Post crisis review – we conduct a thorough review of your crisis response, including interviewing key responders, to understand what worked, and areas for improvement.
  • Monitoring / measurement – using our innovative Netnograph discourse analysis tool, we can measure the breadth and impact of the crisis in each stage, to identify exactly how the story unfolded, and what you can do to prevent the same situation happening again.
  • Making changes – helping you close the loop, and make sure you are better prepared for future crises.

 

Get in touch with: lukasz.bochenek@leidar.com, tel ‭+41 79 746 18 73.‬